ExtremePCs has compiled this info so that you may be more familiar with our business. If you have any questions please Contact Us for more information.

(+ expand all answers)

What Makes ExtremePCs Different?

EXTREME PCS brings to the table a local and personalized experience for each customer as well as a Lifetime Service Guarantee that is backed by our professionally trained tech support staff.

We work hard to offer the most competitive prices around. We also pride ourselves on the fact that each machine is custom-built by our local staff. Upon being built, each machine goes through a vigorous series of tests to ensure you are getting the highest quality machine.

What customization options does ExtremePCs offer?

ExtremePCs offers some of the most unique laptop and desktop customization options around, allowing you to personalize your next PC purchase to the extreme.

Click here to view all of ExtremePCs customization options.

What are my payment choices?

Credit Cards
We accept Visa, MasterCard, American Express and Discover credit cards.
PayPal Credit
PayPal credit allows you to pay off the full balance right away or make payments over a period of time. If you pay off the balance in 6 months, you won’ be charged any interest.
PayPal
You can sign-up for or login to your PayPal account to securely pay for your purchase. PayPal uses data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud.
Bank Wire Transfers, Checks & Money Orders:
We accept bank wire transfers, personal checks, company checks, cashier’s checks and money orders. For personal and company checks, we process your order after the funds clear. Please allow 7 business days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time payment is received and funds clear. Starter checks are not accepted.

Does ExtremePCs offer Student or Military Discounts?

ExtremePCs provides both student and military discounts. To qualify for these discounts you must be active in the Military or an active Student. After order processing, ExtremePCs will request either a copy of your Military ID or Student ID for verification (other means can be used to verify your student or military association).

ExtremePCs would like to give thanks to our active Military personnel by offering additional discounts to those that serve our country. Military Discounts can range up to 5% off on qualified models. Military Discount totals can vary based on what laptop or desktop you’re interested in and the number of upgrades, services, or customization options you select.

ExtremePCs Military Discount cannot be stacked with other discounts or promotions. If you have any questions regarding ExtremePCs Student and Military Discounts, please contact us.

Student discounts only applicable during designated promotional period.

Military discounts apply to select models.

Does ExtremePCs offer discounts when purchasing 2 or more computers?

ExtremePCs offers special bundling discounts if you purchase two (2) or more computers. This is a great offer for any business, but applies to every customer on every computer. Simply speak with one of our Sales and Support Specialists and ask them about our bundling package deals that are currently available. If you would like to request a quote from a Sales and Support Specialist, please email us at [email protected]

How long will it take for my order to be ready

Desktop & Laptop orders are typically built, tested, and ready for pick-up in an estimated 1-3 business days.

How do I cancel an order/item?

To cancel your order, please call your local ExtremePCs Store, or send an email to [email protected]. Please have your order number ready to expedite resolution of your issue.

How do I request a repair?

Please call or email your local store and request a Return Merchandise Authorization (RMA) number. Once you have set up your RMA, please bring the product back to us and we will take over from there. It’s that easy! When the repair is completed, we will call you to come pick it up at the store you dropped it off at.

How do I get Technical Support?

Please call your local ExtremePCs store to get any technical support. If it’s after business hours please email [email protected] or consult our website for more information.